Sunday, April 01, 2007

Reason 2,365,901 to Get an Extended Laptop Warranty

My Sony Vaio's hard drive crashed today. It's been acting up lately, which I'll blame my lack of posting on.

It's been randomly restarting and having all sorts of unexplained errors.

Anyway, this afternoon all was explained when the Vaio gave the error message "Hard Drive Crashed. Back Up Data."

After over an hour and a half on the phone with Sony, and three customer service people later, a box is on order.

If you've ever sent a laptop back, you know that the cardboard box is worth gold... once you have convinced them to mail you a box, it's pretty much smooth sailing.

Thank goodness it happened today... my 3 year extended warranty is up in around 3 months.


1 comment:

kat said...

Just in time, eh? I saw you at Majestic Sunday during brunch...but I wasn't sure if it was you or not. Paul confirmed it for me -- AFTER you left, naturally. Sorry I didn't just come up and say hello!