Seriously, what's the deal?
Quick note to say that for the past 2 days now Sony hasn't been able to find my computer or its status. It was supposed to arrive today, but of course-- It didn't.
Today, someone FINALLY called the service center directly to find out they haven't even STARTED to work on it, and they're not sure when I'll get it.
I've been on the phone with them for so long latey, it's nuts.
How can this be considered normal?
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